Legal & Compliance

Terms and Conditions for 91 Lucky — Pakistan's Trusted Betting Platform

These terms govern your use of the 91 Lucky platform. We've written them to be as clear and readable as possible — no legal jargon walls where plain language works better. Please read through before registering or placing your first bet.

Last Updated: January 2025 English (en-PK)
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What You Need to Know at a Glance

These are the most important principles from the full terms below. Reading the complete document is still important — but these points summarise what matters most for everyday use of 91 Lucky.

18+ Only

You must be at least 18 years old to register and use 91 Lucky. Age verification is carried out on all accounts before withdrawals are processed.

One Account Per Person

Each player may hold one account only. Duplicate accounts will be suspended and balances may be forfeited. Use your real name and details when registering.

Fair Bonus Rules

Bonus offers have wagering requirements. These are stated clearly in each promotion. Attempting to abuse bonuses will result in the bonus being voided.

Your Money is Safe

Player funds are held separately from operational funds. 91 Lucky uses SSL encryption across all transactions and stores no card details on our servers.

These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("Player," "you," "your") and 91 Lucky ("we," "us," "our," "the Platform"). By creating an account, making a deposit or placing any bet on 91 Lucky, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree, please do not use the platform. These Terms apply to all products and services offered by 91 Lucky, including but not limited to sports betting, cricket betting, casino games, jackpot slots, poker, virtual sports and any promotions or bonuses we make available.

1

Acceptance of Terms

By accessing or using any part of the 91 Lucky platform — whether through a web browser, mobile device or any other interface — you are agreeing to be bound by these Terms, along with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference.

These Terms apply to all visitors, registered players and any other person who interacts with the 91 Lucky platform in any capacity. If you are accessing the platform on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

Continued use of 91 Lucky after any update to these Terms constitutes acceptance of the revised Terms. We recommend checking this page periodically. Major changes will also be notified via email to registered players.

2

Eligibility and Registration

2.1 Age Requirement

You must be at least 18 years of age to register an account on 91 Lucky. We do not permit minors to use the platform under any circumstances. By registering, you confirm that you are 18 or older. 91 Lucky reserves the right to request age verification documentation at any time and to suspend or permanently close any account where age verification cannot be completed satisfactorily.

2.2 Residency and Jurisdiction

91 Lucky is designed primarily for players located in Pakistan. You are responsible for ensuring that online betting is permitted in your specific location. It is your own responsibility to check the laws that apply to you. 91 Lucky does not accept registrations from jurisdictions where online betting is expressly prohibited by law.

2.3 Registration Requirements

When you register, you must provide accurate, complete and up-to-date information, including your real name, valid contact number and date of birth. False registration information may result in the permanent suspension of your account and forfeiture of any balance held at the time of closure.

2.4 One Account Per Player

Each individual may hold only one 91 Lucky account. Creating multiple accounts — whether using different names, email addresses or payment methods — is a breach of these Terms. Any duplicate accounts discovered will be suspended, and any funds within them may be voided after review.

If you already have an account and have forgotten your login details, please use the password reset function or contact support. Do not create a second account.

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3

Account Responsibilities

3.1 Account Security

You are fully responsible for maintaining the confidentiality of your 91 Lucky account credentials, including your password and any security codes. Do not share your login details with anyone. 91 Lucky will never ask for your full password via email or chat. Any activity that occurs under your account — whether authorised by you or not — is your responsibility unless you have reported a breach to us promptly.

3.2 Keeping Details Updated

You must keep your account information current. If your phone number, email address or payment method changes, update it in your account settings promptly. Outdated contact information can delay withdrawals and identity verification.

3.3 Identity Verification (KYC)

91 Lucky may ask you to verify your identity before processing a withdrawal or as part of routine compliance checks. This typically involves providing a copy of a valid Pakistani CNIC or passport. We process all documents securely and in accordance with our Privacy Policy. Failure to complete verification when requested will result in the suspension of withdrawal capability until the process is complete.

  • Accepted identity documents: Pakistani CNIC, Passport, NICOP (for overseas Pakistanis)
  • Proof of payment method may also be requested (e.g. screenshot of Easypaisa/JazzCash wallet matching account name)
  • All documents are stored with AES-256 encryption and are not shared with third parties except where required by law
4

Deposits and Withdrawals

4.1 Accepted Payment Methods

91 Lucky accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit or credit cards. All transactions are conducted in PKR. No currency conversion fees are charged by 91 Lucky on PKR transactions.

4.2 Minimum and Maximum Amounts

  • Minimum deposit: Rs 500
  • Minimum withdrawal: Rs 500
  • Maximum single withdrawal: Rs 500,000 (higher limits available on request with completed KYC)
  • Daily withdrawal limit: Rs 1,000,000 for verified accounts

4.3 Withdrawal Processing Times

The vast majority of withdrawal requests to Easypaisa and JazzCash are processed within 15 minutes of submission. Bank IBFT transfers may take up to 2 business hours. Visa/Mastercard withdrawals may take 1–3 business days depending on your bank. Delays beyond these timeframes are rare — if your withdrawal has not arrived after the stated period, please contact support with your transaction reference number.

4.4 Source of Funds

All funds deposited into your 91 Lucky account must be yours and must be from a lawful source. You must not deposit funds on behalf of another person. 91 Lucky reserves the right to request source-of-funds documentation as part of its anti-money laundering obligations. Deposits funded through illicit means will be reported to relevant authorities and the account will be permanently closed.

Your 91 Lucky wallet balance earns no interest. Player funds are held in segregated accounts separate from 91 Lucky's operational funds.

5

Betting Rules

5.1 Bet Placement

All bets placed on 91 Lucky are final once confirmed. It is your responsibility to check your bet slip carefully before submitting. 91 Lucky cannot accept cancellation requests after a bet has been confirmed, except where explicitly permitted by a specific market's rules (e.g. early cash-out). Minimum stake per bet is Rs 50. Maximum stakes vary by market and event — the applicable maximum is displayed on the bet slip at the time of placement.

5.2 Obvious Errors in Odds

Where an obvious pricing error has occurred — for example, odds that are significantly misaligned with the market due to a technical fault — 91 Lucky reserves the right to void affected bets and return stakes to players. We will communicate any such voiding clearly and promptly. This provision is not used lightly and is reserved for genuine errors only.

5.3 Match and Event Cancellations

If a sporting event is cancelled before it begins, all pre-match bets will be voided and stakes returned. If a match starts but is abandoned before reaching the minimum qualifying time under 91 Lucky's event-specific rules (typically 10 overs for a T20 or 20 overs for an ODI), affected markets will be voided and stakes returned. In-play bets already settled before abandonment stand.

5.4 DLS and Weather-Affected Cricket

For cricket markets affected by weather interruptions, 91 Lucky settles bets based on the official Duckworth-Lewis-Stern (DLS) result as declared by the match officials. Markets explicitly titled "Full Match" will be voided if a full result is not achieved. Markets titled "50-Over" or "20-Over" settle on the DLS-adjusted target where applicable.

5.5 In-Play Betting

In-play markets are subject to temporary suspension at any point during live action. Odds may change significantly between the time you click a selection and when your bet is confirmed. 91 Lucky offers three in-play acceptance settings: accept any odds change, accept better odds only, or reject if odds change. You can set your preference in account settings. The default setting is "accept any odds change" — adjust this if you prefer stricter acceptance rules.

6

Casino and Slots Rules

All casino games and jackpot slots on 91 Lucky — including live casino, RNG table games and video slots — are provided by certified third-party game suppliers. Each game operates on an independently audited Random Number Generator (RNG), ensuring outcomes are genuinely random and not influenced by the platform or any player's account history.

6.1 Game Malfunctions

In the event of a game malfunction, network disconnection or software error that affects the outcome of a game round, 91 Lucky reserves the right to void the affected round and return the stake. Where a session was disconnected mid-round, the round result will be determined by the game server record, not the display on your device. If you experience a technical issue, contact support with the game name, round ID and approximate time.

6.2 Progressive Jackpots

Progressive jackpot games contribute to a shared prize pool. If a jackpot is won but a technical fault is confirmed that materially affected the winning spin, 91 Lucky will investigate and communicate the outcome within 5 business days. Jackpot amounts displayed are indicative and reflect the most recently confirmed pool value.

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7

Bonuses and Promotions

91 Lucky offers promotional bonuses including welcome bonuses, reload bonuses, free bets, odds boosts and referral rewards through the Refer a Friend programme. All bonuses are subject to the specific terms stated alongside each offer, as well as the following general rules.

7.1 Wagering Requirements

All bonuses carry a wagering requirement unless explicitly stated as "no wagering." This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus balance or any winnings derived from it can be withdrawn. The applicable multiplier is stated in each promotion's individual terms. For example, a 5x wagering requirement on a Rs 1,000 bonus means Rs 5,000 must be wagered before withdrawal is permitted.

7.2 Eligible Games and Contribution Rates

Not all games contribute equally to wagering requirements. Sports bets typically contribute 100%. Casino table games may contribute 10–50%. Some jackpot slots contribute 0%. The contribution rates for each game category are listed in the bonus terms section of your account dashboard.

7.3 Bonus Abuse

Any attempt to abuse a bonus — including but not limited to creating multiple accounts to claim the same offer, staking in a pattern designed to exploit wagering with minimal risk, or using any mechanical advantage that circumvents the intent of the promotion — will result in the bonus being voided, any associated winnings being forfeited and potentially the permanent closure of the account.

7.4 Bonus Expiry

Bonuses that are not wagered within their stated validity period will expire automatically. Expired bonuses cannot be reinstated. If a bonus expires while you are actively wagering, the remaining unwagered bonus balance will be removed but real-money funds in your wallet will not be affected.

7.5 Refer a Friend

The Refer a Friend programme allows registered 91 Lucky players to earn rewards when friends they refer register and make a qualifying deposit. Full programme terms, including the reward amount and qualifying conditions, are available on the Refer a Friend page. Referral rewards are credited after the referred player meets the qualifying activity threshold and are subject to standard wagering requirements.

8

Prohibited Conduct

The following actions are strictly prohibited on the 91 Lucky platform. Engaging in any of them may result in the immediate suspension of your account, forfeiture of your balance and reporting to relevant authorities where applicable.

  • Providing false identity or age information during registration or verification
  • Using the platform if you are under 18 years of age
  • Creating or operating more than one account simultaneously
  • Using automated software, bots or scripts to access or interact with the platform
  • Attempting to exploit technical faults, errors in odds or system glitches for financial gain
  • Match fixing, collusion or any form of cheating in poker or casino games
  • Depositing funds originating from illegal activity or money laundering
  • Harassing, threatening or abusing 91 Lucky staff or other players via any communication channel
  • Using another person's account or payment method without their authorisation
  • Attempting to circumvent responsible gaming restrictions or self-exclusion measures

Match fixing is a criminal offence in many jurisdictions and a serious integrity issue for sport. 91 Lucky cooperates with official governing bodies and law enforcement agencies in all investigations involving match fixing or sports corruption.

9

Responsible Gaming

91 Lucky is committed to responsible gaming. We believe that betting and casino games should remain an enjoyable form of entertainment and never become a source of financial harm or personal distress. We provide the following tools to help you stay in control.

  • Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit. Changes that increase limits take effect after a 24-hour cooling-off period.
  • Loss Limits: Set a maximum amount you are willing to lose in a given period. Once reached, you cannot place further bets until the period resets.
  • Session Time Reminders: Receive an alert after you've been logged in for a set duration.
  • Reality Check: Regular pop-up reminders showing session duration and net gaming activity.
  • Self-Exclusion: Request a temporary suspension (minimum 6 weeks) or permanent closure of your account. Self-exclusion is irrevocable for its stated duration — you cannot reopen the account early.

All responsible gaming tools are accessible from your account settings. If you are concerned about your gambling or that of someone you know, we encourage you to read our full Responsible Gaming page.

10

Account Suspension and Closure

91 Lucky reserves the right to suspend or permanently close any account at any time if we have reason to believe that these Terms have been breached, if we are required to do so by law or regulatory obligation, or if continuing to provide services would expose the platform to unacceptable legal or financial risk.

In cases of voluntary closure by the player, any remaining real-money balance will be paid out to your registered payment method after identity verification is confirmed, provided there are no outstanding bonus wagering requirements or compliance holds on the account. Bonus funds that have not met wagering requirements will not be paid out on voluntary closure.

Where an account is closed due to a breach of these Terms, 91 Lucky reserves the right to withhold any remaining balance pending investigation. We will communicate the reason for any account action and the applicable review process within 5 business days of the action being taken.

11

Privacy and Data

Your personal data is collected and processed by 91 Lucky in accordance with our Privacy Policy, which is available at 91lucky.app/privacy-policy. By registering, you consent to our collection and processing of your data as described therein. Key points include:

  • We collect registration data, transaction records and activity logs for the purposes of operating the platform, complying with legal obligations and improving our service.
  • We do not sell your personal data to third parties for marketing purposes.
  • We share data with payment processors and identity verification providers where necessary to operate the platform.
  • You have the right to request access to the personal data we hold about you. Submit such requests to support@91lucky.app.
  • We retain data for a minimum of 5 years following account closure as required by applicable anti-money laundering regulations.
12

Intellectual Property

All content on the 91 Lucky platform — including but not limited to the 91 Lucky name, logo, website design, software, text, graphics, game interfaces and data feeds — is the intellectual property of 91 Lucky or its licensed third-party providers. Nothing in these Terms grants you any right to use, reproduce or distribute any 91 Lucky intellectual property without prior written permission. Unauthorised copying, scraping or reproduction of odds data, game content or platform design is prohibited and may be pursued legally.

13

Limitation of Liability

To the fullest extent permitted by applicable law, 91 Lucky's total liability to you in connection with your use of the platform shall not exceed the net deposits made by you in the 12 months preceding the event giving rise to the claim. 91 Lucky is not liable for:

  • Any loss or damage resulting from your own decisions to place bets or wager funds
  • Service interruptions or platform downtime caused by factors outside our reasonable control (including but not limited to internet outages, server failures or regulatory actions)
  • Third-party payment delays beyond 91 Lucky's control
  • Any indirect, consequential or incidental losses arising from use of the platform

Nothing in these Terms excludes or limits our liability for fraudulent misrepresentation, death or personal injury caused by our negligence, or any other matter for which liability cannot be excluded by law.

14

Amendments to These Terms

91 Lucky may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via the email address on their account and display a prominent notice on the platform for a minimum of 14 days. Minor changes such as formatting corrections or clarifications that do not alter your rights will take effect immediately without notice. The "Last Updated" date at the top of this page reflects when the most recent version was published. Your continued use of 91 Lucky after any update constitutes your acceptance of the revised Terms.

15

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which 91 Lucky is incorporated. If you have a dispute with 91 Lucky, we strongly encourage you to contact our support team first — the majority of issues are resolved informally at this stage. If a dispute cannot be resolved informally, it may be escalated to our formal complaints process by emailing support@91lucky.app with the subject line "Formal Complaint." We will acknowledge formal complaints within 2 business days and provide a full written response within 10 business days.

Nothing in these Terms affects your statutory rights as a consumer in the jurisdiction where you reside.

16

Contact Us

If you have any questions about these Terms and Conditions or any aspect of using 91 Lucky, please get in touch with our support team through any of the following channels:

Live chat on 91lucky.app — available 24 hours a day, 7 days a week
WhatsApp support — number available in your account settings after login

Thank you for taking the time to read these Terms. At 91 Lucky, we want your experience to be fair, safe and enjoyable — these rules exist to protect both players and the platform. If anything is unclear, don't hesitate to ask.

Common Questions About 91 Lucky's Terms

These FAQ answers don't replace the full Terms above but give you quick guidance on the questions we hear most often.

In general, no. Once a bet is confirmed on 91 Lucky it is final and cannot be cancelled. The only exception is if you use the cash-out feature, which allows you to settle an in-play or pre-match bet early at the offered cash-out price. Cash-out availability depends on the specific market and whether the event has already started. If you believe a bet was placed in error due to a technical fault on our side, contact support immediately with the bet ID and details.

Use the "Forgot Password" link on the login page — a reset link will be sent to the mobile number or email address registered on your account. Do not create a new account if you've forgotten your password. Creating a second account violates our one-account-per-player rule and both accounts may be suspended. If you cannot access the registered contact details, contact support and our team will guide you through the identity-verified recovery process.

91 Lucky does not deduct tax from winnings on your behalf. Tax obligations vary depending on your individual circumstances and the applicable laws in your location. We strongly recommend consulting a qualified tax professional if you are uncertain about your personal obligations. 91 Lucky provides transaction history statements on request to assist with any such enquiries — email support@91lucky.app to request yours.

We may update these Terms as described in Section 14. For material changes, we provide at least 14 days' notice via email and a prominent site notice before changes take effect. If you disagree with a change, you may close your account before the new Terms take effect and withdraw any remaining real-money balance. Continued use of the platform after the effective date of any update constitutes acceptance of the revised Terms.

Register at 91 Lucky and Bet on Cricket, Slots and More — All in PKR

Your account is free to create and takes under 2 minutes. PKR deposits via Easypaisa and JazzCash, competitive cricket odds and instant payouts.

18+ only · Play responsibly · Responsible Gaming Policy